Why Is Candor So Hard in a Practice Where Everyone Knows Everyone?
In a small practice, candor is hardest — and most necessary. A chairside guide to saying the hard thing with care, using the Conversation Compass.
Why Do Capable Leaders Keep Avoiding the Conversations That Matter Most?
Candor isn't bluntness. Here's why capable leaders avoid hard conversations — and a simple three-part tool for saying the true thing with care.